AUDIO-VISUAL PAGING SYSTEM

A CASE STUDY

Audio-Visual Paging System for CVS Warehouses and Distribution Centers

Audio-Visual Paging System

THE CHALLENGE

CVS Health, Inc., a leading retail pharmacy and healthcare company, required a robust audio-visual paging system to enhance communication across three large retail distribution centers totaling over 2.1 million square feet. The goal was to deploy a wireless warehouse paging solution capable of supporting daily voice announcements and real-time audio-visual emergency notifications. Each facility’s paging and alert system needed to deliver reliable, facility-wide coverage with the following key capabilities:

  • Reliable live and pre-recorded, multi-lingual voice paging to all zones
  • Instant emergency alert broadcasts for staff safety
  • Scheduled break bell and shift change notifications across multiple areas
  • Integrated SMS messaging capabilities for instant emergency notifications to management and safety personnel
  • Two-way radio integration to enables security personnel to remotely access the audio-visual paging system for live public announcements and emergency alerts.
  • Wireless indoor and outdoor PA speakers for full coverage
  • Integration with LED message boards and visual alert devices for ADA compliance and enhanced visibility

  • Full power backup to all system components due to unstable power grid.
  • Scalable, modular architecture for future expansion without re-wiring

THE SOLUTION

Warehouse Paging System

Visiplex’s wireless audio-visual paging system was implemented using multiple wireless paging base stations strategically located at two main management offices as backup and redundancy. The system included both indoor and outdoor wireless PA speakers, installed throughout the facility and in critical areas such as smoking and break zones, muster points, and parking lots. To enhance visibility and ensure ADA compliance, wireless LED message boards and multi-color beacon lights were also installed across the facility for visual alerts.

During daily operations, the PA speakers broadcast scheduled break bell and shift change alerts, while the LED message boards display synchronized time and important facility messages with high visibility.

All three sites presented challenging installation conditions due to restricted access at 24/7 warehouse operations. These large-scale distribution centers featured floor-to-ceiling shelving and limited aisle access caused by continuous forklift and robotic activity, making traditional wired PA system installation costly and highly disruptive.

Thanks to its modular wireless design, the Visiplex audio-visual paging system was successfully installed by Visiplex technicians at all three sites, overcoming these access limitations. Final system testing, commissioning, and on-site staff training were also completed to ensure reliable, seamless operation.

THE RESULTS

Optimized Warehouse Audio-Visual Paging System Performance – The wireless audio-visual paging system was successfully implemented across all three CVS facilities, significantly improving site-wide safety, operational efficiency, and communication. The solution enhanced daily workflows and emergency readiness while delivering the following key capabilities:

  • Live public address voice announcements can be initiated facility-wide from two separate office base stations
  • Enhanced visual alerts using LED message boards and beacon lights, ensuring ADA and hearing-impaired compliance
  • Customizable, multi-lingual, pre-recorded voice messages for diverse workforce communication

  • Supports two-way radio access and emergency SMS alerts to on-site security teams
  • User-programmable break bell and shift change alerts for streamlined scheduling
  • Full backup power support for all system components, ensuring uninterrupted operation during power outages
  • Modular, expandable system design allowing quick addition or relocation of components without new wiring

Regulatory Compliance References

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